Integrations

Integrations

Feedback gets into Usero through more channels than the widget and the API. Each integration below connects from your dashboard: open your project, then Integrations (the URL is usero.io/<your clientId>/integrations). To follow along with your own project, open your integrations page.

GitHub (AI pull requests)

Connect the Usero GitHub app to a repository and two things happen:

  1. Issue import: existing and new GitHub issues flow into your feedback inbox, so user reports live in one place.
  2. AI-authored PRs: from any feedback item, click Generate PR. Usero reads your codebase and opens a pull request with a working first pass at the fix. You review and merge.

Connect from Dashboard, then Integrations, then GitHub. Full setup steps, repo and label configuration, and troubleshooting are in the GitHub integration guide.

Slack

React to any Slack message with the wrench (drafts a GitHub PR) or the pushpin (capture only) and it lands in your inbox, keeping the thread link for context. Your team can also submit feedback with the /usero slash command without leaving Slack. Full setup steps, the two-emoji model, and private channels are in the Slack integration guide.

Discord

Install the Usero Discord app, then right-click any message and pick Send to Usero or Send to Usero and draft PR to capture it. No MESSAGE_CONTENT intent and no channel scraping. See the Discord integration guide for the two commands and where messages land.

App Store and Google Play reviews

Paste your store links and Usero imports your public App Store and Google Play reviews into one inbox, no store account or API key. Setup, the queue and status panel, and re-sync cadence are in the app reviews integration guide.

CSV import

Bring existing feedback in from a CSV or pasted spreadsheet, with auto-detection for Canny, Productboard, and Featurebase exports. Map columns, dedupe, preview, and commit. See the CSV import guide.

Email ingest

Every project gets a dedicated ingest email address. Forward customer emails (or point a support alias) at it and each message becomes a feedback item with the sender attached. Find your address under Integrations.

WordPress

Install the Usero plugin from the WordPress directory, paste your clientId, and the widget renders on your site. No code, no theme edits.

Chrome extension

Capture a bug on any website, even one Usero is not installed on. The Usero Chrome extension grabs a screenshot, the recent console output, and a DOM snapshot from the current tab, then drops the report into your inbox where a connected repo turns it into a pull request. Useful for staging URLs, internal tools, and any page where you cannot embed the widget.

Intercom

Connect Intercom and customer conversations import as feedback, so signal from support chats counts toward the same clusters and analytics as everything else.

Forms

Hosted feedback forms at usero.io/forms: build a form (or describe it and let AI build it), share the link, and responses land in the same inbox. No code on your site at all.

Or build your own

Anything that can send an HTTP request can feed Usero. See the Quickstart and the POST /api/feedback reference.